Privacy Policy
Discount Offers Pty Limited
ABN: 17 701 725 911
ACN: 701 725 911
Last Updated: 25 August 2026
Effective Date: 20 April 2026
1. Our Commitment to Privacy
Discount Offers Pty Limited (ABN 17 701 725 911), trading as Discount Offers (“Discount Offers”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and how you can access, correct, or make a complaint about our handling of your personal information.
By using our website you consent to the collection and use of your personal information as described in this Policy. If you do not agree, please do not use our site.
2. Who We Are
Discount Offers is an Australian deal intelligence platform operated by an Australian company:
- Company Name: Discount Offers Pty Limited
- ABN: 17 701 725 911
- ACN: 701 725 911
- Trading As: Discount Offers
- State of Operation: New South Wales, Australia
- Privacy Contact: hello@discountoffers.com.au
3. What Personal Information We Collect
We collect personal information in two ways — information you provide to us directly, and information collected automatically when you use our site.
3.1 Information You Provide Directly
When you register for an account, subscribe to our newsletter, or contact us, we may collect:
- Name — first name and last name
- Email address — required for account creation and newsletter subscription
- Password — stored in encrypted form; we cannot read your password
- Deal preferences — categories you save or follow (optional)
- Saved deals — deals you add to your wishlist
- Price alert settings — products and price thresholds you set for alerts
- Communications — content of any emails or messages you send us
3.2 Information Collected Automatically
When you visit our site, we automatically collect:
- IP address — used for security and broad geographic analysis
- Browser type and version
- Device type — mobile, tablet, or desktop
- Pages visited and time spent on each page
- Deals clicked — to understand which deals are most relevant
- Search queries — to improve our deal recommendations
- Referral source — how you arrived at our site (e.g. Google, direct)
- Session identifier — an anonymous identifier for your browsing session
- Cookie data — see our Cookie Policy for full details
We collect analytics data using Google Analytics 4 and Supabase. See Section 6 for details on data processors and overseas storage.
4. Why We Collect Personal Information (Purpose of Collection)
We collect and use personal information for the following purposes:
| Purpose | Legal Basis Under APPs |
|---|---|
| Operating and improving our platform | Necessary for service delivery |
| Sending you the weekly deals newsletter (if subscribed) | Consent — you may unsubscribe at any time |
| Sending price drop alerts (if you have set them) | Consent — you may disable at any time |
| Personalising deal recommendations | Legitimate interest / consent |
| Processing merchant featured placement enquiries | Contractual necessity |
| Security — preventing fraud and unauthorised access | Legitimate interest |
| Complying with our legal obligations | Legal requirement |
| Analysing how our service is used to improve it | Legitimate interest |
| Collecting, analysing and processing publicly available pricing information, retailer pricing data, historical pricing records and affiliate feed data to generate, validate and improve Deal Truth Scores | Legitimate interest |
We will not use your personal information for any purpose not listed above without first obtaining your consent, except where required or authorised by law.
Some links on this site are affiliate links and may generate commission for Discount Offers when you make a qualifying purchase. This does not affect the personal information we collect or how we use it, and does not increase the price you pay.
5. How We Store and Protect Personal Information
5.1 Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:
- Encrypted transmission of data over HTTPS (TLS 1.2+)
- Passwords stored using industry-standard hashing (bcrypt)
- Access controls limiting who within our team can access personal data
- Regular security review of our WordPress installation and plugins
- Wordfence Web Application Firewall protecting against common attacks
- Row Level Security (RLS) policies in our Supabase database
5.2 Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy or as required by law:
- Account data — retained for the life of your account plus 24 months after deletion request
- Newsletter subscriber data — retained until you unsubscribe, then deleted within 30 days
- Analytics data — Google Analytics data retained for 14 months per our GA4 settings; Supabase behavioural data retained for 24 months
- Price alert data — retained until you delete the alert or close your account
- Email communications — retained for 12 months
When we no longer need personal information we will take reasonable steps to destroy or de-identify it securely.
6. Overseas Disclosure of Personal Information
We disclose some personal information to overseas recipients. Under APP 8, we are required to inform you of this.
| Recipient | Country | Purpose | Their Privacy Policy |
|---|---|---|---|
| Google LLC (Google Analytics 4) | United States | Website analytics — page views, session data, device type | policies.google.com/privacy |
| Supabase Inc. | United States (AWS infrastructure) | User account data, deal preferences, newsletter subscriber status, behavioural analytics | supabase.com/privacy |
| Beehiiv Inc. (newsletter platform) | United States | Email address and newsletter subscriber status | beehiiv.com/privacy |
| Cloudflare Inc. (CDN & security) | United States (global network) | Content delivery, DDoS protection, security | cloudflare.com/privacypolicy |
| Affiliate networks (Commission Factory, Amazon Associates, and others) | Australia and overseas | Click tracking data to process affiliate commissions only | See each network’s privacy policy |
Before disclosing personal information to these overseas recipients we have taken reasonable steps to ensure they are required to comply with the APPs or a privacy framework providing substantially similar protections. Each of the above providers is certified under relevant frameworks (e.g. US-EU Data Privacy Framework where applicable).
You acknowledge that by using our service, your personal information may be transferred to and processed in the United States and other countries. By using Discount Offers, you consent to this transfer.
7. Disclosure to Third Parties
We do not sell your personal information to third parties. We may disclose personal information to:
- Affiliate networks (e.g. Commission Factory, Amazon Associates) — limited to click tracking data to process commissions; we do not share your name or email address
- Our hosting provider (DreamIT Host, Australia) — for site hosting only
- Law enforcement or government bodies — if required by Australian law, court order, or to prevent serious harm
- A purchaser of our business — in the event of a merger, acquisition, restructure, or sale of Discount Offers, personal information may be transferred as part of that business transaction, subject to equivalent privacy protections. We will notify you of any such transfer via email or site notice.
We will not disclose your personal information to any other third party without your consent unless permitted or required by law.
8. Third-Party Websites
When you click through from Discount Offers to a retailer’s website, that retailer’s own privacy policy and terms apply. We have no control over, and accept no responsibility for, the privacy practices or content of any third-party website. We recommend reviewing the retailer’s privacy policy before providing personal information or completing a purchase.
When you click an affiliate link, the retailer and their affiliate network may place tracking cookies on your device. These are controlled by the retailer and affiliate network, not by us. See our Cookie Policy for more detail.
9. Your Rights Under the Australian Privacy Principles
You have the following rights regarding your personal information:
9.1 Right of Access (APP 12)
You may request access to the personal information we hold about you at any time. We will respond within 30 days. We will not charge a fee for making an access request, though we may charge a reasonable fee for providing access where large volumes of data are involved.
9.2 Right to Correction (APP 13)
If you believe the personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request we correct it. We will respond within 30 days.
9.3 Right to Deletion
You may request deletion of your account and personal information at any time by emailing hello@discountoffers.com.au. We will complete deletion within 30 days, subject to any legal retention requirements.
9.4 Right to Opt Out of Direct Marketing
If you receive direct marketing from us (e.g. our weekly newsletter or price alerts) you may opt out at any time by:
- Clicking the unsubscribe link in any email we send you (processed within 2 business days)
- Emailing hello@discountoffers.com.au
Under the Spam Act 2003 (Cth), we are required to process unsubscribe requests promptly. We will action all unsubscribe requests within 2 business days.
9.5 Right to Limit Analytics Tracking
You may opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. You may also manage your cookie preferences via our cookie consent banner.
To exercise any of these rights, contact us at hello@discountoffers.com.au with subject line “Privacy Request”.
10. Children’s Privacy
Our service is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.
11. Anonymity and Pseudonymity (APP 2)
Where practicable, you may use our site anonymously — for example, browsing deals without creating an account. However, some features (price alerts, saved deals, newsletter) require you to provide personal information.
12. Sensitive Information
We do not intentionally collect sensitive information as defined under the Privacy Act (including health information, racial or ethnic origin, religious beliefs, or financial account details). Please do not provide sensitive information to us.
13. How to Make a Privacy Complaint
If you believe we have mishandled your personal information, you have the right to lodge a complaint.
Step 1 — Contact Us Directly
Email us at hello@discountoffers.com.au with the subject line “Privacy Complaint”. Please describe:
- Your name and contact email
- The nature of the complaint
- What outcome you are seeking
We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days.
Step 2 — Office of the Australian Information Commissioner (OAIC)
If you are not satisfied with our response, or if we have not responded within 30 days, you may lodge a complaint with the OAIC:
- Website: oaic.gov.au/privacy/privacy-complaints
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
The OAIC can investigate complaints about interferences with privacy under the Privacy Act 1988.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we do we will:
- Update the “Last Updated” date at the top of this page
- Notify registered users by email if changes materially affect how we use their personal information
We encourage you to review this Policy periodically. Continued use of our site after changes are posted constitutes acceptance of the updated Policy.
15. Contact Us
For all privacy-related matters:
- Discount Offers Pty Limited
- ABN: 17 701 725 911
- ACN: 701 725 911
- Email: hello@discountoffers.com.au
- Website: https://discountoffers.com.au
We aim to respond to all privacy enquiries within 5 business days.
This Privacy Policy was last updated on 25 August 2026. It is written in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Spam Act 2003 (Cth).