Privacy Policy

Discount Offers Pty Limited

ABN: 17 701 725 911

ACN: 701 725 911

Last Updated: 22 October 2026

Effective Date: 20 April 2026

1. Our Commitment to Privacy

Discount Offers Pty Limited (ABN 17 701 725 911), trading as Discount Offers (“Discount Offers”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and how you can access, correct, or make a complaint about our handling of your personal information.

This Policy applies to shoppers who visit or register with our website, and to merchants who apply for or hold a merchant account. Where a merchant account is concerned, this Policy is read with the Merchant Terms at discountoffers.com.au/merchant-terms; the Merchant Terms govern the commercial relationship and this Policy governs personal information.

2. Who We Are

Discount Offers is an Australian deal intelligence platform operated by an Australian company:

• Company Name: Discount Offers Pty Limited
• ABN: 17 701 725 911
• ACN: 701 725 911
• Trading As: Discount Offers
• State of Operation: New South Wales, Australia
• Privacy Contact: hello@discountoffers.com.au

3. What Personal Information We Collect

We collect personal information in three ways — information you provide to us directly, information collected automatically when you use our site, and information merchants provide when they apply for an account.

3.1 Information You Provide Directly

When you register for an account, subscribe to our newsletter, or contact us, we may collect:

• Name — first name and last name
• Email address — required for account creation and newsletter subscription
• Password — stored in encrypted form; we cannot read your password
• Deal preferences — categories you save or follow (optional)
• Saved deals — deals you add to your wishlist
• Price alert settings — products and price thresholds you set for alerts
• Communications — content of any emails or messages you send us

3.2 Information Collected Automatically

When you visit our site, we automatically collect:

• IP address — used for security and broad geographic analysis
• Browser type and version
• Device type — mobile, tablet, or desktop
• Pages visited and time spent on each page
• Deals, coupons and promotions clicked — to understand which offers are most relevant and to reconcile affiliate commissions
• Search queries — to improve our deal recommendations
• Referral source — how you arrived at our site (e.g. Google, direct)
• Session identifier — an anonymous identifier for your browsing session
• Cookie data — see our Cookie Policy for full details

Whether this information identifies you depends on whether you are signed in. When you are signed in to a Discount Offers account, the pages you view and the offers you click are recorded against your account. When you are not signed in, the same activity is recorded against a session identifier that is not linked to your name or email address. We use this information to understand which offers are useful, to reconcile affiliate commissions, and to improve what we publish.

We collect analytics data using Google Analytics 4 and Supabase. See Section 6 for details on data processors and overseas storage.

3.3 Information Merchants Provide

If you apply for or hold a merchant account, we collect:

• Business details — business name, trading name and website address
• ABN — which we verify against the Australian Business Register (see Section 7)
• Authorised contact — the contact person’s name, email address and phone number
• Submissions — the deals, promotions, coupon codes and supporting material you submit to us, and the content of your messages to us
• Account and billing records — your plan, purchases, order confirmations, invoices and the version of the Merchant Terms you accepted

Payment card details are handled by Stripe and are not received or stored by us. See Section 7.

A sole trader’s ABN and contact details are personal information, so this Policy applies to them. We use merchant information to verify your business, to operate and administer your account and the services you purchase, to prevent trial abuse and fraud, to handle disputes, and to meet our legal obligations. We do not sell non-public merchant information.

4. Why We Collect Personal Information (Purpose of Collection)

We collect and use personal information for the following purposes:

We will not use your personal information for any purpose not listed above without first obtaining your consent, except where required or authorised by law.

Some links on this site are affiliate links and may generate commission for Discount Offers when you make a qualifying purchase. This does not affect the personal information we collect or how we use it, and does not increase the price you pay.

5. How We Store and Protect Personal Information

5.1 Security Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

• Encrypted transmission of data over HTTPS (TLS 1.2+)
• Passwords stored using industry-standard hashing (bcrypt)
• Access controls limiting who within our team can access personal data
• Regular security review of our WordPress installation and plugins
• Wordfence Web Application Firewall protecting against common attacks
• Row Level Security (RLS) policies in our Supabase database

5.2 Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy or as required by law:

• Account data — retained for the life of your account. If you ask us to delete your account, we delete or de-identify your account information within 30 days.
• Transaction, dispute and tax records — where we have a legal, tax or dispute-resolution reason to keep a record of a transaction, we retain that limited record for up to 24 months after the account closes. It is not used for marketing or personalisation.
• Merchant account records — retained for the life of the account, then deleted or de-identified, subject to the transaction and dispute records above. Lawfully recorded price observations about products are not personal information and are retained as part of our price history.
• Newsletter subscriber data — retained until you unsubscribe, then deleted within 30 days
• Analytics data — Google Analytics data retained for 14 months per our GA4 settings; Supabase behavioural data retained for 24 months
• Price alert data — retained until you delete the alert or close your account
• Email communications — retained for 12 months

When we no longer need personal information we will take reasonable steps to destroy or de-identify it securely.

6. Overseas Disclosure of Personal Information

We disclose some personal information to overseas recipients. Under APP 8, we are required to inform you of this.

Before disclosing personal information to these overseas recipients we have taken reasonable steps to ensure they are required to comply with the APPs or a privacy framework providing substantially similar protections. Each of the above providers is certified under relevant frameworks (e.g. US-EU Data Privacy Framework where applicable).

You acknowledge that by using our service, your personal information may be transferred to and processed in the United States and other countries. By using Discount Offers, you consent to this transfer.

7. Disclosure to Third Parties

We do not sell your personal information to third parties. We may disclose personal information to:

• Payment processing (Stripe) — merchant payments are processed by Stripe. Card numbers and security codes are entered on Stripe’s own systems; we never receive or store them. We retain a payment token, the masked card details Stripe returns, and the transaction record.
• Business verification (Australian Business Register) — when a merchant provides an ABN, we send that ABN to the Australian Business Register to confirm the registered entity name and status. We send no other information with it.
• Affiliate networks (e.g. Commission Factory, Amazon Associates) — limited to click tracking data to process commissions; we do not share your name or email address
• Our hosting provider (DreamIT Host, Australia) — for site hosting only
• Law enforcement or government bodies — if required by Australian law, court order, or to prevent serious harm
• A purchaser of our business — in the event of a merger, acquisition, restructure, or sale of Discount Offers, personal information may be transferred as part of that business transaction, subject to equivalent privacy protections. We will notify you of any such transfer via email or site notice.

We will not disclose your personal information to any other third party without your consent unless permitted or required by law.

8. Third-Party Websites

When you click through from Discount Offers to a retailer’s website — whether from a deal, a coupon code or a store promotion — that retailer’s own privacy policy and terms apply. We have no control over, and accept no responsibility for, the privacy practices or content of any third-party website. We recommend reviewing the retailer’s privacy policy before providing personal information or completing a purchase.

When you click an affiliate link, the retailer and their affiliate network may place tracking cookies on your device. These are controlled by the retailer and affiliate network, not by us. See our Cookie Policy for more detail.

9. Your Rights Under the Australian Privacy Principles

You have the following rights regarding your personal information:

9.1 Right of Access (APP 12)

You may request access to the personal information we hold about you at any time. We will respond within 30 days. We will not charge a fee for making an access request, though we may charge a reasonable fee for providing access where large volumes of data are involved.

9.2 Right to Correction (APP 13)

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request we correct it. We will respond within 30 days.

9.3 Right to Deletion

You may request deletion of your account and personal information at any time by emailing hello@discountoffers.com.au. We will complete deletion or de-identification within 30 days, subject to the limited transaction, dispute and tax records described in Section 5.2 and to any other legal retention requirement.

9.4 Right to Opt Out of Direct Marketing

If you receive direct marketing from us (e.g. our weekly newsletter or price alerts) you may opt out at any time by:

Clicking the unsubscribe link in any email we send you (processed within 2 business days)

Emailing hello@discountoffers.com.au

Under the Spam Act 2003 (Cth), we are required to process unsubscribe requests promptly. We will action all unsubscribe requests within 2 business days.

9.5 Right to Limit Analytics Tracking

You may opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. You may also manage your cookie preferences via our cookie consent banner.

Our Cookie Policy explains what choosing “Essential Only” does and does not switch off.

9.6 Merchant Data Export

If you hold or held a merchant account, you may request an export of the information you supplied to us, while your account is open and for 30 days after it closes, in a common format. The export excludes other merchants’ information, our security records and our scoring workings. This right is also recorded in clause 9.5 of the Merchant Terms.

To exercise any of these rights, contact us at hello@discountoffers.com.au with subject line “Privacy Request”.

10. Children’s Privacy

Our service is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

11. Anonymity and Pseudonymity (APP 2)

Where practicable, you may use our site anonymously — for example, browsing deals without creating an account. However, some features (price alerts, saved deals, newsletter) require you to provide personal information.

12. Sensitive Information

We do not intentionally collect sensitive information as defined under the Privacy Act 1988 (Cth), which includes health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation and criminal record. Please do not provide sensitive information to us.

Payment information is not “sensitive information” under that definition, but we treat it carefully regardless: card numbers and security codes are handled by Stripe and are never received or stored by us. See Section 7.

13. Notifiable Data Breaches

If we become aware of a data breach that is likely to result in serious harm to any individual whose personal information we hold, we will assess it and, where the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988 (Cth) requires it, notify the affected individuals and the Office of the Australian Information Commissioner as soon as practicable.

For merchants, clause 9.4 of the Merchant Terms separately commits us to notifying you without undue delay after confirming an incident that materially affects your account or data, subject to lawful restrictions and containment needs.

14. How to Make a Privacy Complaint

If you believe we have mishandled your personal information, you have the right to lodge a complaint.

Step 1 — Contact Us Directly

Email us at hello@discountoffers.com.au with the subject line “Privacy Complaint”. Please describe:

• Your name and contact email
• The nature of the complaint
• What outcome you are seeking

We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days.

Step 2 — Office of the Australian Information Commissioner (OAIC)

If you are not satisfied with our response, or if we have not responded within 30 days, you may lodge a complaint with the OAIC:

• Website: oaic.gov.au/privacy/privacy-complaints
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

The OAIC can investigate complaints about interferences with privacy under the Privacy Act 1988.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we do we will:

• Update the “Last Updated” date at the top of this page
• Notify registered users by email if changes materially affect how we use their personal information

We encourage you to review this Policy periodically. Continued use of our site after changes are posted constitutes acceptance of the updated Policy.

16. Contact Us

For all privacy-related matters:

• Discount Offers Pty Limited
• ABN: 17 701 725 911
• ACN: 701 725 911
• Email: hello@discountoffers.com.au
• Website: https://discountoffers.com.au

We aim to respond to all privacy enquiries within 5 business days.

This Privacy Policy was last updated on 20 October 2026. It is written in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Spam Act 2003 (Cth).