Privacy Policy

DiscountOffers.com.au

ABN: 20 541 744 789

Last Updated: 20 March 2026

Effective Date: 20 March 2026

1. Our Commitment to Privacy

DiscountOffers.com.au (“DiscountOffers”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and how you can access, correct, or make a complaint about our handling of your personal information.

By using our website you consent to the collection and use of your personal information as described in this Policy. If you do not agree, please do not use our site.

2. Who We Are

DiscountOffers.com.au is an Australian deal intelligence platform operated by a sole trader:

• Business Name: Discount Offers
• ABN: 20 541 744 789
• Trading As: DiscountOffers.com.au
• State of Operation: New South Wales, Australia
• Privacy Contact: hello@discountoffers.com.au

3. What Personal Information We Collect

We collect personal information in two ways — information you provide to us directly, and information collected automatically when you use our site.

3.1 Information You Provide Directly

When you register for an account, subscribe to our newsletter, or contact us, we may collect:

• Name — first name and last name
• Email address — required for account creation and newsletter subscription
• Password — stored in encrypted form; we cannot read your password
• Deal preferences — categories you save or follow (optional)
• Saved deals — deals you add to your wishlist
• Price alert settings — products and price thresholds you set for alerts
• Communications — content of any emails or messages you send us

3.2 Information Collected Automatically

When you visit our site, we automatically collect:

• IP address — used for security and broad geographic analysis
• Browser type and version
• Device type — mobile, tablet, or desktop
• Pages visited and time spent on each page
• Deals clicked — to understand which deals are most relevant
• Search queries — to improve our deal recommendations
• Referral source — how you arrived at our site (e.g. Google, direct)
• Session identifier — an anonymous identifier for your browsing session
• Cookie data — see our Cookie Policy for full details

We collect analytics data using Google Analytics 4 and Supabase. See Section 6 for details on data processors and overseas transfers.

4. Why We Collect Personal Information (Purpose of Collection)

We collect and use personal information for the following purposes:

We will not use your personal information for any purpose not listed above without first obtaining your consent, except where required or authorised by law.

5. How We Store and Protect Personal Information

5.1 Security Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

• Encrypted transmission of data over HTTPS (TLS 1.2+)
• Passwords stored using industry-standard hashing (bcrypt)
• Access controls limiting who within our team can access personal data
• Regular security review of our WordPress installation and plugins
• Wordfence Web Application Firewall protecting against common attacks

5.2 Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy or as required by law:

• Account data — retained for the life of your account plus 24 months after deletion request
• Newsletter subscriber data — retained until you unsubscribe, then deleted within 30 days
• Analytics data — Google Analytics data retained for 14 months per our GA4 settings; Supabase behavioural data retained for 24 months
• Price alert data — retained until you delete the alert or close your account
• Email communications — retained for 12 months

When we no longer need personal information we will take reasonable steps to destroy or de-identify it securely.

6. Overseas Disclosure of Personal Information

We disclose some personal information to overseas recipients. Under APP 8, we are required to inform you of this.

Before disclosing personal information to these overseas recipients we have taken reasonable steps to ensure they are required to comply with the APPs or a privacy framework providing substantially similar protections. Each of the above providers is certified under relevant frameworks (e.g. US-EU Data Privacy Framework where applicable).

You acknowledge that by using our service, your personal information may be transferred to and processed in the United States. If you do not consent to overseas transfer you should not use our site.

7. Disclosure to Third Parties

We do not sell your personal information to third parties. We may disclose personal information to:

• Affiliate networks (e.g. Commission Factory, Rakuten Advertising) — limited to click tracking data to process commissions; no personal profile information is shared
• Our hosting provider (DreamIT Host, Australia) — for site hosting only
• Law enforcement or government bodies — if required by Australian law, court order, or to prevent serious harm
• A purchaser of our business — if DiscountOffers is sold or transferred, subject to equivalent privacy protections

We will not disclose your personal information to any other third party without your consent unless permitted or required by the Privacy Act.

8. Your Rights Under the Australian Privacy Principles

You have the following rights regarding your personal information:

8.1 Right of Access (APP 12)

You may request access to the personal information we hold about you at any time. We will respond within 30 days. We will provide access free of charge in most cases. If we are unable to provide access we will give you written reasons.

8.2 Right to Correction (APP 13)

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request that we correct it. We will respond within 30 days.

8.3 Right to Deletion

You may request deletion of your account and personal information at any time by emailing hello@discountoffers.com.au. We will process deletion requests within 30 days, subject to any legal obligations requiring us to retain certain information.

8.4 Right to Opt Out of Direct Marketing

If you receive direct marketing from us (e.g. our weekly newsletter or price alerts) you may opt out at any time by:

• Clicking the unsubscribe link in any email we send you (processed within 2 business days)
• Emailing hello@discountoffers.com.au

Under the Spam Act 2003 (Cth), we are required to process unsubscribe requests promptly. We will action all unsubscribe requests within 2 business days of receipt.

8.5 Right to Limit Analytics Tracking

You may opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. You may also manage your cookie preferences using the consent banner displayed on our site.

To exercise any of these rights, contact us at hello@discountoffers.com.au with subject line “Privacy Request”.

9. Children’s Privacy

Our service is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at hello@discountoffers.com.au and we will delete the information promptly.

10. Anonymity and Pseudonymity (APP 2)

Where practicable, you may use our site anonymously — for example, browsing deals without creating an account. However, certain features (saved deals, price alerts, newsletter) require registration and we cannot provide these anonymously.

11. Sensitive Information

We do not intentionally collect sensitive information as defined under the Privacy Act (including health information, racial or ethnic origin, religious beliefs, sexual orientation, etc.). Please do not submit sensitive information to us through our contact forms or account fields.

12. How to Make a Privacy Complaint

If you believe we have mishandled your personal information, you have the right to lodge a complaint.

Step 1 — Contact Us Directly

Email us at hello@discountoffers.com.au with the subject line “Privacy Complaint”. Please describe:

• Your name and contact email
• The nature of the complaint
• What outcome you are seeking

We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days. If we need more time we will advise you in writing.

Step 2 — Office of the Australian Information Commissioner (OAIC)

If you are not satisfied with our response, or if we have not responded within 30 days, you may lodge a complaint with the OAIC:

• Website: oaic.gov.au/privacy/privacy-complaints
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

The OAIC can investigate complaints about interferences with privacy under the Privacy Act 1988.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Notify registered users by email if changes materially affect how we use their personal information

We encourage you to review this Policy periodically. Continued use of our site after changes are posted constitutes acceptance of the updated Policy.

14. Contact Us

For all privacy-related matters:

DiscountOffers.com.au

ABN: 20 541 744 789

Email: hello@discountoffers.com.au

Website: https://discountoffers.com.au

We aim to respond to all privacy enquiries within 5 business days.

This Privacy Policy was last updated on 20 March 2026. It is written in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and OAIC guidance for online businesses.